Shipping and delivery
Shipping Policy
Effective Date: September 1, 2025
At MorelliClayCo, we currently ship orders within the United States only.
- Processing Time: Orders are typically processed and shipped within 2-5 business days after payment is received. Processing times may be longer during holidays or peak seasons.
- Shipping Method: Orders are shipped via USPS. Tracking information will be provided once your order has been shipped.
- Shipping Address: Customers are responsible for providing accurate and complete shipping information. We are not liable for delays, lost packages, or additional costs due to incorrect or incomplete addresses.
- Delivery Time: Delivery times vary based on location and carrier services, typically 3-10 business days after shipment. Please note that delivery times are estimates and not guaranteed. Delivery times may be delayed if there is a government shutdown and/or during the holiday season.
- Risk of Loss: Once an order has been shipped and tracking information provided, the risk of loss or damage passes to the customer.
If you have questions about your order or shipping, please contact us at:
Email: [email protected]